Cisco Cisco Agent Desktop 9.0 Betriebsanweisung
Cisco Desktop Administrator User Guide
166
August 18, 2015
assumes that each device is assigned to it as the only available
monitor service.
monitor service.
Modifications you make on the VoIP Monitoring Device page go into effect immediately
after you save your changes.
after you save your changes.
To configure a default VoIP Monitor service:
1. Choose Services Configuration > Multiline, Monitoring & Recording > VoIP
Monitoring Device. The VoIP Monitoring Device page appears (
).
2. From the Default VoIP Monitor Service drop-down list, select the VoIP Monitor
service you want to be the default service.
3. Click Save.
Assigning Phone Devices to a Specific VoIP Monitor
Service
Service
To assign a phone device to a specific VoIP Monitor service:
1. Choose Services Configuration > Multiline, Monitoring & Recording > VoIP
Monitoring Device. The VoIP Monitoring Device page appears (
).
2. If necessary, search for the phone device you want to assign to a VoIP Monitor
server. For instructions, see
3. Select the Selected check box for the device, then select the desired VoIP
Monitor service from the Monitor Service drop-down list.
■
To assign multiple devices, select the Selected check boxes for each
device, then select the desired VoIP Monitor service from the drop-down
list field above the list of devices, and then click Modify.
device, then select the desired VoIP Monitor service from the drop-down
list field above the list of devices, and then click Modify.
4. Click Save. The device or devices are now assigned to the specific VoIP
Monitor service.
Removing a VoIP Monitor or Recording & Playback
Service from Directory Services
Service from Directory Services
The Remove VoIP/Recording/Playback Services page enables you to remove a VoIP
Monitor service or Recording & Playback service from Directory Services and
unregister it from the LRM service.
Monitor service or Recording & Playback service from Directory Services and
unregister it from the LRM service.
Remove these services only if you intend to uninstall (or already have uninstalled) the
VoIP Monitor service or Recording & Playback service permanently. The Remove
option enables you to clean up Directory Services.
VoIP Monitor service or Recording & Playback service permanently. The Remove
option enables you to clean up Directory Services.