Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

ගਪᔐݝ
Cisco Systems, Inc.

170 West Tasman Drive
San Jose, CA 95134-1706

USA

http://www.cisco.com
࢟જǖ408 526-4000

800 553-NETS (6387)

ࠅᑞǖ408 527-0883

http://www.cisco.com/go/trademarks

 ࿟ᑊࡵ Cisco ࿜ܪࡼ೰ܭăࠥࠀᄋૺࡼ࢒ྯऱ࿜ܪ௿ၢ᎖໚

৉ᔈჅᎌᑗჅᎌăဧ፿Đ੝ᔫ૛ۋđጙࠤ݀ݙڗာႈపਜ਼ྀੜ໚Ⴧ৛ႊ௥ᎌ੝ᔫਈᇹă(1005R)
۾ᆪ࡭ᒦဧ፿ࡼ IP ࢐ᒍ࣒ဵኋ৩ࡼ࢐ᒍă۾ᆪ࡭۞౪ࡼྀੜာಿĂෘഎመာၒ߲ਜ਼ᅄာ௿፿᎖ዝာ෹ࡼăྦ۾ᆪ࡭ዝာดྏᒦࡼ IP ࢐ᒍᎧᑞဣ࢐ᒍᎌჅಙᄴLj࠙ၢᇄፀਜ਼༝੝ă
© 2010 Cisco Systems, Inc. ۣഔჅᎌཚಽă
© 2010 Calabrio, Inc. ۣഔჅᎌཚಽă

౐Ⴅྜྷඡᒎฉ

Cisco Unified Contact Center ໩ጓۈ 9.0

๼ᒙૹ߅ᦩಂ໭ࡼᓍ጑

ݛᒾ 1

ኡᐋ၁ᅄ > ၅ኡሲăࠥဟ߲ሚĐ၅ኡሲđࠊాă

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ኡᒦ໪፿ૹ߅ᦩಂ໭আኡౖă

ݛᒾ 3

Ᏼᔧݾࠊৃᒦኡᐋᦩಂ໭ஂ࢛ă

ݛᒾ 4

ᏴᎎݾࠊৃᒦLjኡᐋጙৈᦩಂ໭ኡሲఌăᏴĐᦩಂ໭ᓍ጑đᔊࣤᒦၒྜྷጙৈ
URL ݀࡝ૣཀྵࢾă

࿸ᒙ၅ኡሲ

ݛᒾ 1

ኡᐋ၁ᅄ > ၅ኡሲăࠥဟ߲ሚĐ၅ኡሲđࠊాă

ݛᒾ 2

Ᏼᔧݾࠊৃᒦኡᐋጙৈஂ࢛ăᎎݾࠊৃᒦܣ્መာকஂ࢛ࡼ࿸ᒙă

ݛᒾ 3

ো௣ኊገৎখ࿸ᒙࡼᒋLj཭ઁ࡝ૣཀྵࢾă

࿸ᒙᓍ਌৔ᔫഗ

ᓖፀǖĐଆถᔝđဵĐೊ൥ॲᇗࣩ೰đࡼ഍ጙৈၣᎫă

ݛᒾ 1

ኡᐋ৔௥ > Supervisor Work Flow Administratoră

ݛᒾ 2

࡝ૣᄗଝăࠥဟ୓መာĐᄗଝቤ৔ᔫഗđࠊాă

ݛᒾ 3

୆ྜྷጙৈ෗߂Lj཭ઁ࡝ૣཀྵࢾăࠥဟ્߲ሚĐଆถᔝኡᐋđࠊాă

ݛᒾ 4

࠭Đభ፿ࡼଆถᔝđ೰ܭᒦኡᐋጙৈଆถᔝLj཭ઁ࡝ૣᔧେᄿ୆ăྙਫኊገ
໚ჇଆถᔝLjᐌᒮআጲ࿟ݷᔫăᅲ߅ઁ࡝ૣཀྵࢾă

ݛᒾ 5

ᏴĐSupervisor Work Flow ࿸ᒙđࠊాᒦLjᒊቲሆ೰ݛᒾă

ኡᒦĐં୸ࢀࡗđআኡౖ૞Đࡩ༄ᔢᐁࡼđআኡౖLj૞ᄴဟኡᒦೝৈআ
ኡౖă

࿸ᒙჅኡᥬᒋࡼ࿟ሢਜ਼ሆሢă

ᄗଝިਭᥬᒋဟገ߿खࡼݷᔫă

ݛᒾ 6

࡝ૣೝࠨཀྵࢾ໪፿৔ᔫഗ݀ᅓ߲ Work Flow Administratoră