Cisco Cisco Agent Desktop 9.0 Fehlerbehebungsanleitung

Cisco CAD Troubleshooting Guide

42

March 13, 2015

4. Save the configuration file with the new setting. You must restart the 

application to make the new setting take effect.

Enabling Debugging for Desktop Monitoring Console

1. On the machine on which the CAD base services are installed, navigate to 

C:\Program Files (x86)\Cisco\Desktop\Tomcat\conf.

2. Open smc.cfg.

3. Locate the following line, where <threshold> is one of the debugging levels 

listed in the following table.

log4j.rootLogger=<threshold> … 

4. Save the configuration file with the new setting. You must restart the Tomcat 

service to make the new setting take effect.

Option

Messages Recorded

DEBUG

Debug messages.

INFO

Debug and informational messages

WARN

Debug, informational, and warning messages.

ERROR

Debug, informational, warning, and error messages

FATAL

Debug, informational, warning, error, and fatal messages

ALL

All messages.

OFF

Debugging is turned off.