Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Ratgeber Für Administratoren

Component. The software units in the Unified CCX system. When you 
install Unified CCX system, you must specify the components that run on a 
particular server. The main software components of the Unified CCX server 
are the Engine, datastores, monitoring, recording, and the node manager. 
When you perform the server setup procedure, you can activate the 
components that run on the server. See the Cisco Unified CCX Installation 
Guide for more information on setup and installation procedures.

Service. An executable unit. A service may have other services as its 
children. (For example, subsystems and managers are children of the engine 
service).

Feature. A logical representation of the functional unit.

Master service. A specially-elected service. Only one service from the 
Engine service, desktop services, database services set can be the master 
within the Unified CCX Engine component (see 

).

Standby service. An active service that can take over the master 
functionality incase the master service becomes unavailable within the 
Unified CCX Engine component. You cannot configure the standby service. 
The Cluster View Daemon (CVD) dynamically elects one of the standby 
services to be a master. (see 

).

One service can belong to multiple components. For example, Unified CCX SQL 
server agent service belongs to all datastore components (Agent, Configuration, 
Historical, and Repository).

Use Control Center web pages to:

Display all servers belonging to the same cluster.

Support for High Availability and remote servers is available only in 
multiple-server deployments.

Display the server states (running or stopped) with an option to restart one 
particular server or all servers in the cluster.