Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Ratgeber Für Administratoren
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Cisco Unified CCX Administration Guide, Release 7.0(1)
Chapter 11 Managing Unified CCX System
Managing Control Center
See the
for details on tasks you
can perform using the Control Center page.
Table 11-1
Areas of the Control Center Web Page
Callout
Description
1
The server name and Unified CCX Engine status. Button to Start, Stop, Restart, and
Reelect individual services.
Reelect individual services.
2
The services installed on this server. Master services are labeled with a small, blue M icon;
standby services with a small, blue S icon.
standby services with a small, blue S icon.
Some Cisco services—Unified CCX Administration, Unified CCX CVD, Unified CCX
Editor, and Unified CCX Engine—contain a sub-level manager; these are indicated by a
plus sign. Each service with a sub-level manager contains a Manager; the Unified CCX
Engine also contains a Subsystem Manager.
Editor, and Unified CCX Engine—contain a sub-level manager; these are indicated by a
plus sign. Each service with a sub-level manager contains a Manager; the Unified CCX
Engine also contains a Subsystem Manager.
Caution
Stopping a service containing a sub-level manager stops all the components
controlled by that manager.
controlled by that manager.
Stopping one Unified CCX SQL server service stops all other Unified CCX
SQL server services, with the exception of Microsoft Distributed Transaction
Coordinator.
3
The Status icons and the server states they represent. For more information, see
.
4
The Last Failure column notes the last time the service was stopped for each node. The last
failure reason is provided in the history information window for each node.
failure reason is provided in the history information window for each node.
5
Information icons:
•
The Eyeglasses icon accesses server log files.
•
The Pin icon accesses details about the server.
6
Use these hyperlinks to obtain more information about the server:
•
Server Traces accesses the trace logs for the server.
•
Server Details access detailed information about the server, such as properties,
hardware, services, and reason for last failure.
hardware, services, and reason for last failure.