Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Anleitung Für Quick Setup

The web addresses listed in the following tables can give you additional information to that provided in 
this guide on Unified CCX.

The Web addresses referenced in this guide were accurate at the time this guide was written but might 
change. If an address does not work, go to Cisco.com and search for the related document at the Search 
prompt.

Chapter 10

 

Provides information on configuring the database connection for to 
facilitate historical reports and scheduling details for users.

Chapter 11

Provides information on managing the prompt, grammar, and 
document files, the central datastore, and Cisco CRS repository.

Cisco Unified Communications phone configuration check 
list

The Phone Configuration Checklist table in the 

An explanation of how to use the Cisco 7900 series phone

 

 

Unified CCX products and services, datasheets, case 
studies, and other documents

 

How to plan, implement, operate, and optimize Unified 
Communications - Small, Medium Business (SMB) Process 
Flow 

Unified Communications - Small, Medium Business (SMB)  

How to design a Unified CCX

 

How to deploy Unified CCX

How to install and/or upgrade Unified CCX

Cisco Customer Response Solutions Installation Guide at 

How to develop and program Cisco CRS Scripts

Cisco CRS Scripting and Development Series manuals at 

How to troubleshoot Unified CCX

Technical Support

 

 

 

Release Notes, Technical Notes, Field Notices, and 
Software Compatibility and Interoperability Information

 

 

 

 

 

 

 

Voice and Unified Communications Support Resources