Cisco Cisco Unified Customer Voice Portal 11.0(1)

Configure CSS general settings, associate a CSS
with device pools, and execute a subset of IOS
commands.

Content Services Switch

Note: A Content Services Switch (CSS) provides
load-balancing services for servers.

Configure Speech Server general settings and
associate a Speech Server with device pools.

Speech Server

Note: A Speech Server provides speech recognition
and synthesis services.

Configure Media Server general settings and
associate a Media Server with device pools.

Media Server

Note: A Media Server administers the media files
that contain messages and prompts callers hear.

Configure Unified CM general settings; specify the
URL to the Unified CM Device Administration
page; associate the Unified CM with device pools.

Unified CM

Configure ICM Server general settings and
associate the ICM Server with device pools.

ICM Server

Configure SIP Proxy Server general settings;
specify the URL to the SIP Proxy Server Device

SIP Proxy Server

Administration page; and associate the SIP Proxy
Server with device pools.

Review and Restore past device configurations.

Device Past Configurations

Create, modify, and delete user roles. Assign
SuperUser, Administrator, or Read Only access
privileges to roles.

User Roles

User Management

Create, modify, and delete user groups. Assign
roles to user groups.

User Groups

Manage Unified CVP users, assign them to groups
and roles.

Users

Transfer license files and script files to multiple
devices at a time.

File Transfer

Bulk Administration

Configure the SNMP agent that runs on the Unified
CVP device to use the V1/V2 SNMP protocol to

V1/V2c

SNMP

communicate with an SNMP management station;
add and delete SNMP V1/V2c community strings;
configure a destination to receive SNMP
notifications from an SNMP management station;
associate community strings with device.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)