Cisco Cisco Unified Customer Voice Portal 11.0(1)

Scripts transferred to a VXML Server or VXML Server (standalone) must be stored in the 

archive format, otherwise the Operations Console returns an invalid format error message and
the file is not transferred. You can use the Call Studio archive feature to create 

 script files

to be transferred to a VXML Server or VXML Server (standalone).

To create an Archive file using Call Studio:

1. Right-click on a project in the Navigator view, and choose Deploy.

2. Under Deploy Destination, choose Archive File.

3. Enter the location and filename of the destination file in the Archive File text field.

Note: The filename must end with a ".zip" extension.

4. Click Finish.

Transferring a file is a two-step process:

1. Upload the file to the Operations Console.

2. Select one or more servers to transfer the uploaded file to.

Procedure

To transfer a script file:

From the Device Management menu, choose the type of server to which to transfer the script
file. For example, to transfer a script file to a VXML Server, choose Device Management >
VXML Server.

The Find, Add, Delete, Edit window lists any servers that have been added to the Operations
Console.

Select a server by clicking on the link in its Hostname field or by clicking the radio button
preceding it and then clicking Edit.

Select File Transfer in the toolbar and then click Scripts.

The Script File Transfer page opens, listing the host name and IP address for the selected device.
Script files currently stored in the Operations Server database are listed in the Select From
available Script Files box.

If the script file is not listed in the Select From Available Script Files box:

a.

Click Select a Script File from Your Local PC.

b.

Enter the file name in the text box or click Browse to search for the script file on the local
file system.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)