Cisco Cisco Unified Customer Voice Portal 10.5(1) Veröffentlichungshinweis
C
HAPTER
24:
R
ECORD
_W
ITH
_C
ONFIRM
E
LEMENT
S
PECIFICATIONS FOR
C
ISCO
U
NIFIED
CVP
VXML
S
ERVER AND
C
ISCO
U
NIFIED
C
ALL
S
TUDIO
100
Name (Label)
Type
Req’d
Single
setting
value
Substitution
allowed
Default
Notes
confirm_confidence_level
(Confirm Confidence Level)
(Confirm Confidence Level)
decimal
(0.0 – 1.0)
Yes
true true
0.50
The confidence level threshold to use for the
confirmation.
confirmation.
start_with_beep
(Start With Beep)
(Start With Beep)
boolean Yes true true true
Whether or not to play a beep before recording
begins.
begins.
terminate_on_dtmf
(Terminate On DTMF)
(Terminate On DTMF)
boolean Yes true true true
Whether or not the caller can end the recording
by pressing a touchtone key.
by pressing a touchtone key.
keep_recording_on_hangup
(Keep Recording On Hangup)
(Keep Recording On Hangup)
boolean Yes true true
false
Whether or not the recording is stored if the
caller hung up while making the recording or
during the confirmation menu. Default = false.
caller hung up while making the recording or
during the confirmation menu. Default = false.
max_record_time
(Max Record Time)
(Max Record Time)
int
≥ 0
Yes
true true
180s
The maximum time that the recording is allowed
to last. Possible values are standard time
designations including both a non-negative
number and a time unit, for example, 30s (for
seconds) or 300ms (for milliseconds). Default =
180s
to last. Possible values are standard time
designations including both a non-negative
number and a time unit, for example, 30s (for
seconds) or 300ms (for milliseconds). Default =
180s
.
final_silence
(Final Silence)
(Final Silence)
int
≥ 0
Yes
true true 4s
The interval of silence that indicates the end of
speech. Possible values are standard time
designations including both a non-negative
number and a time unit, for example, 3s (for
seconds) or 300ms (for milliseconds). Default =
4s.
speech. Possible values are standard time
designations including both a non-negative
number and a time unit, for example, 3s (for
seconds) or 300ms (for milliseconds). Default =
4s.
replay
(Replay)
(Replay)
boolean Yes true true
false
Adds an option to replay the confirm initial
audio groups.
audio groups.
filename
(Filename)
(Filename)
string No true true None
The filename of the recording (without
extension). If left blank, an auto-generated
filename will be used.
extension). If left blank, an auto-generated
filename will be used.
file_type
(File Type)
(File Type)
string
enum
enum
Yes
true true wav
This specifies the audio type of the file that will
hold the recording. Possible values are: wav |
vox
hold the recording. Possible values are: wav |
vox
| au | other.
mime_type
(Mime Type)
(Mime Type)
string Yes true true none
This specifies the MIME type of the file that will
hold the recording, if file_type is set to
other
hold the recording, if file_type is set to
other
.