Cisco Cisco Agent Desktop 9.0 Installationsanleitung
System Requirements
31-Mar-06
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System Requirements
The following are the minimum system requirements for running CAD 7.0.
System Environment
CAD 7.0 is integrated into the following IPCC Enterprise and IPCC Hosted
environments:
environments:
Consult the following documents for the most current compatibility information:
Cisco CallManager Compatibility Matrix
www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm
Cisco IP Contact Center Enterprise Edition Software Compatibility Guide
Data Configuration Environment
System configuration data is maintained using Directory Services. CAD 7.0 supports
OpenLDAP v2.2.
OpenLDAP v2.2.
Operating Environment
CAD 7.0 runs on the following operating systems and hardware.
NOTE: The CAD services must be installed on machines running an
English language operating system. The CAD desktop applications
may be installed on machines running localized operating systems.
English language operating system. The CAD desktop applications
may be installed on machines running localized operating systems.
CAD Version
CallManager Version
ICM Version
7.0(0)
4.0, 4.1
7.0(0)
7.0(1)
4.0, 4.1, 4.2, 5.0
7.0(1)
7.0(2)
4.0, 4.1, 4.2, 5.0
7.0(2)