Cisco Cisco Agent Desktop 9.0 Installationsanleitung

1. On the server hosting the CAD Recording & Statistics service, open a 

command window.

2. Navigate to the folder where BackupDB is located.

3. On the command line, type:

BackupDB.bat “<userID>” “<password>” “<dbserver>” “<destination 
folder>”

where: 

<userID>  . . . . . . . . . . . . . . . User ID needed to access the old database

<password> . . . . . . . . . . . . . Password needed to access the old database

<dbserver> . . . . . . . . . . . . . . Hostname of the server where the database is 
located

<destination folder>  . . . . . . Location where the backup file is saved

4. Press Enter.

The utility backs up the database to a file named cadbkp.dat in the folder you 
specified. 

5. Install CAD 7.0. When CAD Configuration Setup runs, select the Restore 

From option on the Recording & Statistics Service Database window and 
specify the location of the cadbkp.dat file. 

The CDBRTool utility backs up phone books, work flows, enterprise data, the default 
dial plan, and recordings. 

Use this utility to back up configuration data when upgrading CAD to a newer 
version, or to create a disaster backup file of your CAD configuration.

NOTE:  The CDRBTool utility cannot be used if the primary Directory 
Services is down and only the secondary Directory Services is running. In this 
case, use the backup and restore functionality built into Cisco Desktop 
Administrator. 

1. On the computer where Desktop Administrator is located, open a command 

window.

2. Navigate to the folder where CDBRTool is located.

3. On a command line, type:

CDBRTool <switches> “<pathname>” “<LCC ID>”