Cisco Cisco Agent Desktop 8.5 Betriebsanweisung
Cisco Desktop Administrator User Guide
94
June 2007
If you do not reassign the agents, you will not be able to delete the work flow
group.
group.
3. Click OK to close the dialog box.
You cannot rename an existing work flow group directly. Instead, you must set up a
new work flow group and copy the existing work flow group’s settings to the new work
flow group.
new work flow group and copy the existing work flow group’s settings to the new work
flow group.
To rename a work flow group:
1. Add a new work flow group, giving it the name you want to change the existing
work flow group’s name to.
2. Select the Copy the following work flow group check box and select the
existing work flow group from the drop-down list, and then click OK. The copy
process may take some time.
process may take some time.
3. Delete the old work flow group.