Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

Cisco Agent Desktop—Browser Edition User Guide

12

September 2011

NOTE:  If you are not configured as a mobile agent, or if you choose a 
call mode you are not set up to use, your mobile agent login will fail. If 
this occurs, contact your administrator.

It is recommended that you use VPN to access your contact center network in order to 
have a more secure connection before you log in to CAD-BE. See your VPN instructions 
for more information.

1. Start your web browser.

2. Type the following address in the address field, where <CAD server> is the 

IP address or hostname of the server hosting CAD. 

http://<CAD server>:8088/cadbe/CAD-BE.jsp

NOTE:  The address is case sensitive. Type the uppercase and 
lowercase letters exactly as shown.

3. Press Enter. The Login window appears (

NOTE:  A warning might appear, stating that the CAD-BE digital 
signature cannot be verified. This means that the web browser cannot 
verify the digital signature with a trusted source. To prevent this 
warning from displaying again, select the check box Always trust 
content from this publisher, then click Run to launch CAD-BE. Do not 
click Cancel. If you cancel, CAD-BE will run in restricted mode and 
some features will not function correctly.

4. Type your login name/ID, password, and extension in the appropriate fields.