Cisco Cisco Agent Desktop 9.0 Betriebsanweisung
User Interface
November 2006
91
The updated information appears in the Work Sites pane.
3. Click Apply to save your changes.
To delete a work site:
1. In the Work Sites pane, select the work site you wish to delete.
The information for the website appears in the Site Name and URL fields.
2. Click Delete.
The work site is deleted from the Work Sites pane.
3. Click Apply to save your changes.
Remote Access
The Remote Access tab (see Figure 54) is used to enable the IPC Receive Event
feature and configure the port used by the feature.
feature and configure the port used by the feature.
NOTE: The Remote Access feature is not available for CAD-BE.
An IPC Receive Event occurs when a third party application sends a message to
Agent Desktop over a UDP socket. These messages must adhere to a predefined
XML schema (see examples below) and cannot exceed 4000 bytes.
Agent Desktop over a UDP socket. These messages must adhere to a predefined
XML schema (see examples below) and cannot exceed 4000 bytes.
When Agent Desktop receives an IPC Receive Event message, it does not send a
reply back. IPC Receive Events are queued so no messages are lost.
reply back. IPC Receive Events are queued so no messages are lost.
By default, IPC Receive Events are disabled. The default port number is Port 58000.