Cisco Cisco Agent Desktop 9.0 Betriebsanweisung
Agent Management Work Flows
31-Mar-06
91
2. Under the Actions pane, click Add to choose one or more actions to run
when the selected event occurs.
You can select an existing action, or create a new action. See
for more information.
3. Repeat steps 1 and 2 for as many events as desired.
4. When you are finished associating events with actions, click Apply to save
the agent management work flow.
To set up a time of day work flow:
1. Select the Time of day event from the Event pane.
2. Under the Rules pane, click New to set up a new rule.
The New Rule Name dialog box appears.
3. Enter the name of the new rule, and then click OK.
The fields in the Current Rule Conditions section of the window are enabled,
and the Time of Day Condition dialog box appears.
and the Time of Day Condition dialog box appears.
Figure 53.
Time of Day Conditions dialog box with Days of the week selected (left) and
Date selected (right),
Date selected (right),
4. Set up the day or date conditions for the rule, and then click OK.
a. To specify that an action takes place every week on certain days or at a
certain time, select Day(s) of the week and then check the desired days.
You must specify a time of day as well.
You must specify a time of day as well.
b. To specify that an action takes place on a specific date, select Date, and
then select the desired date from the calendar. Today’s date is circled in
red. You must specify a time of day as well.
red. You must specify a time of day as well.