Cisco Cisco Agent Desktop 9.0
5
Release Notes for Cisco Agent Desktop 7.0 (0)
Resolved Caveats
Resolved Caveats
Table 2
Open caveats for Cisco Agent Desktop
DDTS Number
Explanation
CSCsb34949
Symptom:
A Voice Contact Work Flow fails to execute.
A Voice Contact Work Flow fails to execute.
Conditions:
This problem occurs when a voice contact classifier has been configured with no
data field conditions, and the “Execute Actions When” selection is set to “Any
Condition is True.”
This problem occurs when a voice contact classifier has been configured with no
data field conditions, and the “Execute Actions When” selection is set to “Any
Condition is True.”
Workaround:
Set the “Execute Actions When” selection to “All Conditions are True.”
Set the “Execute Actions When” selection to “All Conditions are True.”
Table 3
Resolved caveats for Cisco Agent Desktop 7.0(0)
DDTS Number
Explanation
CSCsa37922
The CAD application/process does not fully shut down when closed.
CSCsa45676
Missing BackupDB.bat from CD.
CSCsa65449
CAD Integrated Browser does not support popup windows.
CSCsa82425
Make Call action combining mouse and keyboard display unexpected results.
CSCsa85142
Recording fails if program files installed to location other than default.
CSCsa85781
Work flows appear to be deleted incorrectly from the Desktop Administrator
interface.
interface.