Cisco Cisco Agent Desktop 9.0 Technische Referenzen

Cisco CAD Service Information

12

May 2007

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally 
before we release them, and we strive to correct all vulnerabilities quickly. If you think 
that you have identified a vulnerability in a Cisco product, contact PSIRT:

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For Emergencies only—

An emergency is either a condition in which a system is under active attack or 
a condition for which a severe and urgent security vulnerability should be 
reported. All other conditions are considered nonemergencies.

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For Nonemergencies—

In an emergency, you can also reach PSIRT by telephone:

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1 877 228-7302

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1 408 525-6532

TIP:  We encourage you to use Pretty Good Privacy (PGP) or a 
compatible product (for example, GnuPG) to encrypt any sensitive 
information that you send to Cisco. PSIRT can work with information 
that has been encrypted with PGP versions 2.x through 9.x. 

Never use a revoked or an expired encryption key. The correct public 
key to use in your correspondence with PSIRT is the one linked in the 
Contact Summary section of the Security Vulnerability Policy page at 
this URL:

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned 
e-mail addresses or phone numbers before sending any sensitive 
material to find other means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. 
The Cisco Technical Support & Documentation website on Cisco.com features 
extensive online support resources. In addition, if you have a valid Cisco service 
contract, Cisco Technical Assistance Center (TAC) engineers provide telephone 
support. If you do not have a valid Cisco service contract, contact your reseller.