Cisco Cisco Computer Telephony Integration OS 8.5 Entwickleranleitung
6-53
CTI OS Developer’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Chapter 6 Event Interfaces and Events
ICallEvents Interface
OnCallOriginated
The initiation of a call from the peripheral may generate an OnCallOriginated
event. Only the connection making the call receives this event. With this event the
connection status becomes LCS_INITIATE.
event. Only the connection making the call receives this event. With this event the
connection status becomes LCS_INITIATE.
Syntax
C++:
void OnCallOriginated(Arguments& args)
COM:
void OnCallOriginated (IArguments * args)
VB:
session_OnCallOriginated (ByVal args As
CtiosCLIENTLib.IArguments
Parameters
args
Arguments array containing the following fields.
Keyword
Type
Description
ServiceNumber
INT
The service that the call is attributed to, as
known to the peripheral. May contain the
special value NULL_SERVICE when not
applicable or not available.
known to the peripheral. May contain the
special value NULL_SERVICE when not
applicable or not available.
ServiceID
INT
The ICM ServiceID of the service that the
call is attributed to. May contain the special
value NULL_SERVICE when not
applicable or not available.
call is attributed to. May contain the special
value NULL_SERVICE when not
applicable or not available.
SkillGroupNumber
(Optional)
(Optional)
INT
The number of the agent SkillGroup the call
is attributed to, as known to the peripheral.
May contain the special value
NULL_SKILL_GROUP when not
applicable or not available.
is attributed to, as known to the peripheral.
May contain the special value
NULL_SKILL_GROUP when not
applicable or not available.