Cisco Cisco IOS XE 3.5E Technisches Handbuch
Converged Access Controller/ NGWC AP Join
Issue Troubleshoot with Traces
Issue Troubleshoot with Traces
Document ID: 117551
Contributed by Sudha Katgeri, Cisco TAC Engineer.
Mar 17, 2014
Mar 17, 2014
Contents
Introduction
Prerequisites
Requirements
Components Used
Related Products
AP Join Sequence
Troubleshoot
Basic Steps
Traces from Controller
Common Reasons for AP Join Failure
Problem 1: The AP on the Catalyst 3850 Series Switch is not in the wireless management VLAN.
Problem 2: The AP model is unsupported.
Problem 3: The AP count license is not enabled on the controller.
Problem 4: The regulatory domain is mismatched.
Problem 5: The wireless mobility controller is not defined.
Problem 6: The AP has mesh code on it.
Problem 7: The AP3700 is connected to a Catalyst 3850 Series Switch that runs 3.3.0SE.
Problem 8: The controller time is outside the AP certificate validity interval.
Problem 9: The AP authorization list is enabled on the WLC; the AP is not in the authorization list.
Problem 10: The MIC AP Policy is disabled.
General Tech Tips
Prerequisites
Requirements
Components Used
Related Products
AP Join Sequence
Troubleshoot
Basic Steps
Traces from Controller
Common Reasons for AP Join Failure
Problem 1: The AP on the Catalyst 3850 Series Switch is not in the wireless management VLAN.
Problem 2: The AP model is unsupported.
Problem 3: The AP count license is not enabled on the controller.
Problem 4: The regulatory domain is mismatched.
Problem 5: The wireless mobility controller is not defined.
Problem 6: The AP has mesh code on it.
Problem 7: The AP3700 is connected to a Catalyst 3850 Series Switch that runs 3.3.0SE.
Problem 8: The controller time is outside the AP certificate validity interval.
Problem 9: The AP authorization list is enabled on the WLC; the AP is not in the authorization list.
Problem 10: The MIC AP Policy is disabled.
General Tech Tips
Introduction
This document describes the trace commands that are used in order to troubleshoot Access Point (AP) join
issues on converged access controllers and describes some of the common reasons for AP join failure.
issues on converged access controllers and describes some of the common reasons for AP join failure.
Prerequisites
Requirements
Cisco recommends that you have basic knowledge of these topics:
Lightweight Access Point Protocol (LWAPP)/Control and Provisioning of Wireless Access Points
(CAPWAP)
(CAPWAP)
•
Lightweight Access Point (LAP) and Wireless LAN Controller (WLC) configurations for basic
operation
operation
•