Cisco Cisco Email Security Appliance C160 Technische Referenzen
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Cisco AsyncOS 8.0.1 CLI Reference Guide
Chapter
supportrequest
Description
Send a message to IronPort Customer Care. This command requires that the appliance is able to send
mail to the Internet. A trouble ticket is automatically created, or you can associate the support request
with an existing trouble ticket.
mail to the Internet. A trouble ticket is automatically created, or you can associate the support request
with an existing trouble ticket.
Usage
Commit: This command does not require a ‘commit’.
Cluster Management: This command is restricted to machine mode. It is further restricted to the login
host (i.e., the specific machine you are logged onto). This command requires access to the local file
system.
host (i.e., the specific machine you are logged onto). This command requires access to the local file
system.
Batch Command: This command does not support a batch format.
Example
The following example shows a support request that is not related to an existing support ticket.
Current Outbound Conn. 14
Queue
Active Recipients 7,166
Messages In Work Queue 0
Messages In Quarantine 16,248
Kilobytes Used 387,143
Kilobytes In Quarantine 338,206
Kilobytes Free 39,458,745
mail3.example.com>
Table 3-60
status
(Continued)
Table 3-61
supportrequest
mail3.example.com> supportrequest