Cisco Cisco Intelligent Automation for SAP 3.0 Betriebsanweisung
2-7
Cisco TEO—Process Automation Guide for Incident Analysis for SAP
OL-24785-01
Chapter 2 Understanding the Automation Pack Content
Viewing Automation Pack Content and Dependencies
CA Wily Alert Notifications
Monitors Computer Associates Wily alerts that are sent to
a mailbox.
a mailbox.
Canceled Update Record
Detects when the system has too many cancelled updates.
CCMS Availability Monitoring:
Instances
Instances
Utilizes Availability Monitoring via the CCMSPING agent
to detect whether remote instances are available for work
from the Alert Monitor of your Central Monitoring System
(CEN).
to detect whether remote instances are available for work
from the Alert Monitor of your Central Monitoring System
(CEN).
CCMS Availability Monitoring: Systems
Utilizes Availability Monitoring via the CCMSPING agent
to detect whether remote systems are available for work
from the Alert Monitor of your Central Monitoring System
(CEN).
to detect whether remote systems are available for work
from the Alert Monitor of your Central Monitoring System
(CEN).
CCMS System Log Messages
Detects all messages in the SAP system log that generate
alerts relevant to the CCMS subsystem.
alerts relevant to the CCMS subsystem.
Check Space (MSSQL)
Detects when the database file system utilization is over
the threshold.
the threshold.
Cluster Management - Process Time
Analyzes the J2EE cluster's average waiting time for data
to be transferred from the dispatcher to the server to detect
possible communication performance problems.
to be transferred from the dispatcher to the server to detect
possible communication performance problems.
Commit Charge (Windows)
Analyzes the cause of low available virtual memory on
Windows operating systems. This process examines the
commit charge, page in rate, running work processes, other
environmental conditions analyzed by TEO to accurately
identify the cause of the high commit charge utilization.
Windows operating systems. This process examines the
commit charge, page in rate, running work processes, other
environmental conditions analyzed by TEO to accurately
identify the cause of the high commit charge utilization.
Commit Charge Metrics
Collects performance metrics from the Windows memory
management.
management.
Communication System Log Messages
Detects all messages in the SAP system log that generate
alerts relevant to the communications subsystem.
alerts relevant to the communications subsystem.
Concurrent Users Metrics
Collects statistics for number of users logged on to the
system.
system.
Configuration Manager - Cache
Analyzes the hit rate of the J2EE configuration manager
cache, an indication J2EE engine modules are retrieving
data from disk too frequently.
cache, an indication J2EE engine modules are retrieving
data from disk too frequently.
CPU Load Average
Measures and analyzes general efficiency of the SAP work
processes. This process examines work processes, CPU
utilization, and other performance conditions analyzed by
TEO to accurately identify the cause of high number of
processes waiting to be processed by the CPU.
processes. This process examines work processes, CPU
utilization, and other performance conditions analyzed by
TEO to accurately identify the cause of high number of
processes waiting to be processed by the CPU.
CPU Utilization
Measures and analyzes CPU utilization averaged across all
CPUs. This process examines work processes, user load,
paging and other performance samples analyzed by TEO to
accurately identify the cause of consistently high CPU
utilization.
CPUs. This process examines work processes, user load,
paging and other performance samples analyzed by TEO to
accurately identify the cause of consistently high CPU
utilization.
CPU Utilization Performance Metrics
Collects CPU utilization metrics.
Customer Syslog Messages
Detects messages in the SAP system log (custom) that
match parameter Syslog - Customer.
match parameter Syslog - Customer.
Process Name
Description