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Customer Case Study
1   © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Toyota Tsusho America uses Cisco Data 
Center solutions to cut costs, reduce 
deployment time, and expand services.
Challenge 
Toyota Tsusho America, Inc. (TAI) is a trading and supply-chain specialist that has been 
operating in North America since 1961. Over the past five decades, the company has 
evolved from a trader with a limited number of commodities to a multibusiness enterprise.
TAI’s footprint includes a 40-location Multiprotocol Label Switching (MPLS)-based 
environment scattered throughout the United States and Canada, each with its own 
IT equipment footprint. All of the IT equipment is managed through a data center in 
Georgetown, Kentucky. “If each server at our sites and in our data center is dedicated 
to a single location or a single task, you end up with an unnecessarily large physical 
footprint,” says Chris Jones, IT manager of infrastructure and operations at TAI. “That 
results in a lot of operational costs that are familiar to anyone who manages a data 
center. There’s power and cooling, of course. And then there’s hardware maintenance, 
which goes far beyond third-party warranty repair. You need to maintain and back up a 
large number of physical servers at dozens of locations, and inevitably you have highly 
trained engineers who end up devoting their time to low-level problems like figuring out 
why a video card stopped working. It all becomes inefficient really fast.” 
Like many organizations, TAI is in the process of moving many of its business applications 
to the cloud, maintaining a mixture between public and private cloud environments. For 
instance, the company plans to use the public cloud for hosted email while reserving 
the private cloud for applications that are better served in house. “The public cloud 
option is a great advantage for us in certain instances,” says Jones. “It’s very difficult 
and expensive to manage email in-house. But the challenge comes when you need to 
disperse that public cloud offering to our 40 remote locations.” 
Supply-Chain Company Achieves Fast ROI 
with Virtualization
•  Customer Name: Toyota Tsusho 
America, Inc.
•  Industry: Trading 
•  Location: North America
•  Number of Employees: 3000
Challenge
•  Minimize hardware footprint
•  Support combination of public and 
private cloud environments
•  Simplify management and support 
of IT infrastructure
Solution
•  Vblock combines Cisco UCS and 
Nexus 1000V, storage from EMC, 
and server virtualization software 
from VMware
•  Cisco Virtual Wide Area Application 
Services (vWAAS) and Nexus 
1000V virtual access switches
•  Cisco Unified Communications 
Manager (CUCM) offers enterprise-
class voice, video, and mobility 
capabilities to end users
Results
•  Achieved 240 percent ROI in 
approximately one year 
•  Cut power consumption by 25 
percent and maintenance costs by 
more than 50 percent 
•  Reduced server deployment time 
from 48 hours to 20 minutes
Executive Summary