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2   © 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
—  Jason Murray
Senior Server Administrator, 
Salem Health
“We didn’t want to just move our existing systems over to a new facility,” says Jason 
Murray, senior server administrator at Salem Health. “We wanted a new level of 
manageability and affordability.” Salem Health sought lower latency, so that clinical staff 
could log in to the application and be more productive. It wanted to eliminate interruptions 
in service due to upgrades or hardware outages, and improve backup reliability. The 
healthcare provider also wanted to be able to make changes quickly in response to 
business needs, for example, by adding a disk to the SAN when the organization 
needed more storage or by testing and releasing fixes and upgrades to deliver better 
performance. With its previous positive experience of Cisco infrastructure, Salem Health 
looked to Cisco to help take it to the next stage.
“We saw that a Cisco UCS infrastructure could help us take back management of this 
critical application and deliver the performance that we needed in order to improve our 
users’ experience and gain more flexibility and agility for the business,” says Murray.
Network Solution
Salem Health’s new colocation provider houses the organization’s Cisco Unified 
Computing System™ (UCS®) infrastructure, running EPIC on 22 Cisco B200 M2 Blade 
Servers in three Cisco UCS 5108 Server Chassis. 18 Cisco blades are primary servers 
for EPIC, and 4 servers are for virtualization. The new data center features two Cisco 
Nexus® 5548UP Switches. Because these switches support traditional Ethernet, Fibre 
Channel, and FCoE, they connect both the fabric components as well as core switching 
at the new data center, saving on equipment and helping Salem Health continue its 
transition to a more reliable networking infrastructure. 
In its main on-site data center, the hospital runs an additional nine Cisco B200 M2 
Blade Servers in three chassis. One pair of Cisco Nexus 5020 Switches supports Fibre 
Channel over Ethernet (FCoE). They connect over 10 Gigabit Ethernet to the hospital’s 
newer servers, which host multiple healthcare applications and Microsoft Exchange 
.The Cisco Nexus 5020 Switches send storage traffic to a Cisco MDS 9500 Multilayer 
Director and data traffic to the Cisco Nexus 7000 Switch at the core. Another pair of 
Cisco Nexus 5020 Switches connects to Gigabit Ethernet servers, by way of Cisco 
Nexus 2000 Fabric Extenders.
Business Results
When Salem Health switched colocation providers and migrated to Cisco Data Center 
solutions, it decreased its annual IT operating costs by $900,000. Because of the 
easy manageability of the UCS architecture, the organization was able to take over full 
management of the EPIC application with its existing staff and saving the expense of 
paying third-party staff. 
Additional cost savings came from consolidating the data center from 62 physical servers 
to 22 on the UCS blade chassis, creating significant power savings. In turn, Salem Health 
reduced hardware, licensing, and support costs. 
Enhanced performance 
Clinicians were frustrated by login times of 60-150 seconds: with 1600 Epic users, Salem 
Health was spending 24 hours of staff time each day waiting for EPIC to launch. Using 
Cisco UCS, the hospital has slashed that to 10-15 seconds, down to well under three 
hours per day across the organization.