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Challenge
Suttons Group is a global transport and logistics company. It is headquartered in 
Cheshire, United Kingdom, and has operations in Europe, the United States, the 
United Kingdom, and Asia working predominately in the chemical, fuel, gas, and 
food industries. As a 60-year-old family business, the Group is one of Britain’s most 
successful privately-owned logistics providers, with a worldwide reputation in bulk 
chemical logistics solutions. Its turnover increased by a third from 2010 to 2012. 
As befits a rapidly growing company in a highly competitive market, Suttons is 
increasingly dependent on advanced IT systems to maintain its services and 
operations. Robert Sutton, IT director at Suttons Group, says: “One of the biggest 
challenges we have is in communicating across the globe. Our business never stops. 
We need information and systems to be available 24-seven-365 in any location.”
However, the nine-person IT team was struggling to deliver that level of IT support. 
The logistics sector has not historically been very progressive in adopting IT and, 
in the case of Suttons, a growing need for computing technology had been met 
by buying increasing numbers of physical servers, housed in a server room at the 
company’s head office.
By 2008, the company had more than 60 servers in this one location, all equipped 
with local storage and linked via a 1Gbps network. Virtualization had been introduced, 
using Citrix, but it was stretched with just a single 1Mbps line to serve around 100 
head office users.
Customer Case Study
FlexPod technology gives Suttons Group confidence to invest in long-distance systems management
EXECUTIVE SUMMARY
Customer Name: 
Suttons Group
Industry: 
Logistics
Location: 
United Kingdom
Number of Employees: 
800
Challenge
• Improve customer satisfaction
• Increase operational resilience
• Enhance efficiency
Solution
• FlexPod smart solution with Cisco 
Unified Computing System and Nexus 
switching, and NetApp FAS 2240 
storage system
Results
• Downtime incidents reduced from once 
a week to practically zero
• Server deployment time reduced from 
minimum one day to 20 minutes
• Energy consumption reduced by 
55 percent
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. 
 
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