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EXECUTIVE SUMMARY

Challenge

Barcelona, capital of the Catalunya region of Spain, prides itself on innovation. Towers
by leading architects such as Jean Nouvel and Toyo Ito vie for attention on the city’s
skyline with Antoni Gaudí’s iconic constructions. And Barcelona has positioned itself
as a future-oriented smart city by signing a Cisco Smart+Connected Community™
agreement and leading an urban transformation called the City Protocol.

However, the technological reality for the 8000 or so council workers tasked with
providing front-line citizen services lagged behind the city’s futuristic aspirations.
Their workstations were delivered over an infrastructure so outdated that login times
had ballooned to an average of 15 minutes, and up to 40 minutes in extreme cases.

“People would switch on their computer and then head off for a meeting while it was
booting up,” says Eduard Martín Lineros, director of innovation and ICT architectures at
the city’s Institut Municipal d’Informàtica Hàbitat Urbà (IMI). “They would then leave the
device switched on all week so they wouldn’t have to log in again. We had reached a
level of total inefficiency.”

Conscious that that would increasingly hamper the city’s ability to deliver
effective citizen services, IMI launched a project NEMIC (noves estacions de
micro-informàtica). Its aim was to enable the delivery of a fast and efficient virtual
desktop infrastructure (VDI).

In addition to the NEMIC project, the city is embracing a transition to a cloud-based
IT model to deliver new citizen services in a more efficient and faster way.

Solution

Deciding to build on the recently signed Barcelona smart city agreement, IMI
introduced Cisco Unified Computing System™ (UCS®) servers, based
on the Intel® Xeon® processor E7-2800 and Intel® Xeon® processor
5600 series. These Cisco solutions ultimately became the NEMIC

Customer Case Study

Barcelona moves to cloud-based application delivery and improves login times by 99 percent

with Cisco Desktop Virtualization Solutions

Customer Name:

Barcelona City Council

Industry:

Public sector

Location:

Spain

Number of Employees:

8000

Challenge

• Enhance delivery of citizen services
• Improve staff productivity
• Increase organizational flexibility

Solution

• Cisco Desktop Virtualization Solutions

based on Cisco Unified Computing
System with Intel® Xeon® Processors

Results

• Faster and more efficient delivery of

citizen services

• Login times reduced by up to 99 percent

on current desktops and workstations,
with 15 percent improvement in
application response times

• Improved ability to support diverse

endpoints and bring-your-own-device
policies

• Simplified integration and interoperation

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