Cisco DNCS System Release 2.7 3.7 4.2 Betriebsanweisung

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4038579 Rev  A 
Report Writer Version 2.0 
User Guide 
 
 
 

Zusammenfassung der Spezifikationen betriebsanweisung für Cisco DNCS System Release 2.7 3.7 4.2

  • Seite 14038579 Rev A Report Writer Version 2.0 User Guide
  • Seite 2Please Read Important Please read this entire guide. If this guide provides installation or operation instructions, give particular attention to...
  • Seite 3Notices Trademark Acknowledgments Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S....
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  • Seite 5 Contents About This Guide v Installing Report Writer Version 2.0 Software 1 What's New in Report Writer 2.0? ............................................................................................
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  • Seite 7: About This Guide About This Guide About This Guide Introduction The Report Writer software enables you to generate reports that collect data...
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  • Seite 9: Introduction 1 Chapter 1 Installing Report Writer Version 2.0 Software Introduction This chapter describes the software you need to install...
  • Seite 10Chapter 1 Installing Report Writer Version 2.0 Software What's New in Report Writer 2.0? Introduction Report Writer software enables you...
  • Seite 11 Before You Begin Before You Begin System Requirements Before installing this version of Report Writer, you must have DNCS...
  • Seite 12Chapter 1 Installing Report Writer Version 2.0 Software Install the Software Mount the CD 1 Insert the Report Writer CD...
  • Seite 13 Install the Software 7 Complete one of the following steps: a If the File Manager is present: From the...
  • Seite 14Chapter 1 Installing Report Writer Version 2.0 Software Rollback Procedures In the event that you experience a problem installing the...
  • Seite 15: Introduction 2 Chapter 2 Using Report Writer Introduction Report Writer provides a web server that enables you to access reports...
  • Seite 16Chapter 2 Using Report Writer Report Writer Users Access to Report Writer requires that the user ID and password are...
  • Seite 17 Displaying Reports Displaying Reports CAUTION: Before opening Report Writer to display reports, exit all instances of Firefox associated with...
  • Seite 18Chapter 2 Using Report Writer Customize Reports Insert Your Company Logo You can customize reports by inserting your company's logo,...
  • Seite 19 Online Help Online Help Follow the steps below to navigate to the DNCS online help for Report Writer. 1...
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  • Seite 21: Introduction 3 Chapter 3 Generating Reports Introduction This chapter describes the different report categories and provides instructions for generating the...
  • Seite 22Chapter 3 Generating Reports Overview of Reports Before you read about each type of report and its description, you need...
  • Seite 23 Overview of Reports About DNCS Database Reports The following table provides a description of each of the reports that...
  • Seite 24Chapter 3 Generating Reports Report Title Description Filter Options DHCT Report Data listed: All DHCTs (set-tops) in the DNCS database...
  • Seite 25 Overview of Reports Report Title Description Filter Options QPSK Mods Data listed: All QPSK Modulators in the database and...
  • Seite 26Chapter 3 Generating Reports Report Title Description Filter Options Netcrypt Report Data listed: All Netcrypt™ servers in the DNCS database...
  • Seite 27 Overview of Reports If a DHCT does not respond to the initial SNMP poll, it is polled up to...
  • Seite 28Chapter 3 Generating Reports Descriptions The following table provides a description of each of the reports that collect and display...
  • Seite 29 Generating Database Reports Generating Database Reports 1 From the DNCS Reports page, click the hyperlink for one of the...
  • Seite 30Chapter 3 Generating Reports Generating SNMP Poll Reports 1 From the DNCS Reports page, click SNMP Poll Reports. Note: SNMP...
  • Seite 31 Generating SNMP Poll Reports Notes:  While the reports are being generated, the following message appears: Running [report name]....
  • Seite 32Chapter 3 Generating Reports Generating System Reports 1 From the DNCS Reports page, click DNCS System Reports. 2 The data...
  • Seite 33: Introduction 4 Chapter 4 Troubleshooting Guidelines and Solutions Introduction This chapter describes the most common situations that may cause errors...
  • Seite 34Chapter 4 Troubleshooting Guidelines and Solutions Report Writer Not Installed Properly If Report Writer is not functioning as expected, verify...
  • Seite 35 Web Server Not Running Web Server Not Running Verify Apache is running using svcs command To run Report Writer,...
  • Seite 36Chapter 4 Troubleshooting Guidelines and Solutions Cannot Access the Report Writer URL If you are unable to access the Report...
  • Seite 37 No Data or Old Data in the Report No Data or Old Data in the Report No Data in...
  • Seite 38Chapter 4 Troubleshooting Guidelines and Solutions 6 Does the file snmprunning appear on the screen?  If yes, type rm...
  • Seite 39 Runtime Errors Runtime Errors Runtime errors generated by Report Writer are displayed in the browser. The display includes the...
  • Seite 40Chapter 4 Troubleshooting Guidelines and Solutions Web Browser Unable to Display Data Some reports generate a large amount of data....
  • Seite 41 Web Browser Unable to Display Data SNMP Poll Reports File Generated Non Responding DHCTs — SNMP Poll NRSNMPPoll.html.dat OS/App...
  • Seite 42Chapter 4 Troubleshooting Guidelines and Solutions SNMP Poll Reports Do Not Regenerate Data Occasionally, the Report Writer software assumes that...
  • Seite 43 General Troubleshooting General Troubleshooting If errors occur while Report Writer is generating a report, those errors are logged into...
  • Seite 44Chapter 4 Troubleshooting Guidelines and Solutions Report File SNMP Poll Reports /tmp/NRSNMPPoll.err /tmp/ResAppVersion.err /tmp/FreeMem.err /tmp/Uptime.err /tmp/asnmp.err /tmp/getdhcts.err 36 4038579 Rev...
  • Seite 45 General Troubleshooting Determining if Error Files Exist When you successfully generate a report, the files listed in the Error...
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  • Seite 47: Customer Information 5 Chapter 5 Customer Information If You Have Questions If you have technical questions, call Cisco Services for assistance....
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  • Seite 494038579 Rev B 41
  • Seite 50: IndexIndex Index C customer support • 40 D database generating database reports • 21 I installing software from a CD...
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  • Seite 52Cisco Systems, Inc. 678 277-1120 5030 Sugarloaf Parkway, Box 465447 800 722-2009 Lawrenceville, GA 30042 www.cisco.com This document includes various...
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