Cisco DNCS System Release 2.7 3.7 4.2 Betriebsanweisung
4038579 Rev B
iii
Contents
About This Guide
v
Installing Report Writer Version 2.0 Software
1
What's New in Report Writer 2.0? ......................................................................................... 2
Before You Begin ...................................................................................................................... 3
Install the Software .................................................................................................................. 4
Rollback Procedures ................................................................................................................ 6
Using Report Writer
7
Report Writer Users ................................................................................................................. 8
Displaying Reports .................................................................................................................. 9
Customize Reports ................................................................................................................. 10
Online Help............................................................................................................................. 11
Generating Reports
13
Overview of Reports .............................................................................................................. 14
Generating Database Reports ............................................................................................... 21
Generating SNMP Poll Reports ........................................................................................... 22
Generating System Reports .................................................................................................. 24
Troubleshooting Guidelines and Solutions
25
Report Writer Not Installed Properly ................................................................................. 26
Web Server Not Running ...................................................................................................... 27
Cannot Access the Report Writer URL ............................................................................... 28
No Data or Old Data in the Report ...................................................................................... 29
Runtime Errors ....................................................................................................................... 31
Web Browser Unable to Display Data ................................................................................ 32
SNMP Poll Reports Do Not Regenerate Data .................................................................... 34
General Troubleshooting ...................................................................................................... 35
Customer Information
39
Index
42