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The Cisco Unified Communications 500 Series for Small Business Compatibility Matrix available at 

      

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The Cisco Unified Contact Center Enterprise Compatibility Matrix and design guides available at: 

 

 

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The Cisco Agent Desktop Feature Matrix and data sheets available at:

 

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 The latest hardware updates available at:

 

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For information on supported Windows Operating System versions that are compatible with Cisco Unified CCX MCS servers, see the Cisco Unified 

Communications Operating System Supported Server Hardware Compatibility Matrix available at

Note: To find the supported OS for Cisco Unified CCX MCS servers, you need to replace the acronym "IPC" in the excel sheet with "CC" or "CCX". 

For instance, the supported OS for MCS-7835-I2-IPC1 mentioned in the mcs-server-os excel sheet will be applicable to the MCS-7835-I2-CCX1 

hardware mentioned in the Unified CCX Compatibility Matrix. 

Note:  Sometimes there may be inconsistencies between the compatibility matrices for the different Cisco products due to their different publication 
schedules. If a compatibility matrix lists another product as compatible with it, then that product is compatible with it even if the other product’s 
compatibility matrix does not yet list that compatibility.