Cisco Cisco Unified CallConnector for Microsoft Windows
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Update your status message to Busy, Be right back, Stepped out, Away from keyboard, On the
phone, or a Custom message.
phone, or a Custom message.
Each user can setup one or more policies or rules to tell the Cisco UCC system to perform the specified
tasks automatically on their behalf.
tasks automatically on their behalf.
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Mid-Call Feature
The Cisco UCC Mid-Call feature is an option that allows you to access Cisco Unified
Communications Manager Express (Cisco CME) features such as transferring to your voice mailbox,
extending the current Single Number Reach call to a multiparty conference and more.
Communications Manager Express (Cisco CME) features such as transferring to your voice mailbox,
extending the current Single Number Reach call to a multiparty conference and more.
For example, you are on a call extended through the Single Number Reach service and you must add
a colleague to the call. You can enter the 'Add Number' access code and the colleague's telephone
number. If available, the number is joined to your call.
a colleague to the call. You can enter the 'Add Number' access code and the colleague's telephone
number. If available, the number is joined to your call.
You can also change your availability status and location using keypad access codes. This can not only
inform colleagues of your current status but can also be used to trigger previously setup call routing
rules. For example if you want to be reached on your mobile phone, then you can change your location
to "On the Road" to activate the "On the Road rule". You can also use the Mid-Call feature to move
the call from the current phone to another phone.
inform colleagues of your current status but can also be used to trigger previously setup call routing
rules. For example if you want to be reached on your mobile phone, then you can change your location
to "On the Road" to activate the "On the Road rule". You can also use the Mid-Call feature to move
the call from the current phone to another phone.
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Dial-in Access
TheCisco UCC Dial-In Access feature allows you to access the Cisco Unifed CME features for your
business calls when you are away from the office. To place long-distance or international calls, you
can call in and use your company’s phone lines to place the calls. You can also access the
Cisco Unifed CME features such as setting up a multiparty conference call and more from your mobile
or home phones. With Dial-In Access, you can establish a phone conference from your mobile phone
without access to the physical IP phone.
business calls when you are away from the office. To place long-distance or international calls, you
can call in and use your company’s phone lines to place the calls. You can also access the
Cisco Unifed CME features such as setting up a multiparty conference call and more from your mobile
or home phones. With Dial-In Access, you can establish a phone conference from your mobile phone
without access to the physical IP phone.
The features available from the Dial-In Access functionality include:
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Make a business call from home or mobile phone utilizing Cisco Unified CME.
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Add additional parties in to the call or setup multiparty calls using the Cisco Unified CME
conference service.
conference service.
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Transfer the current call to your voice mailbox.
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Transfer the current call to work, home, mobile, or custom phone number.
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Change presence status and location.