Cisco Cisco Prime Collaboration Assurance 11.5 Weißbuch

 

 

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For the first site or two, it generally is best to use the Cisco Unified Communications applications’ GUIs to 

directly set up the Cisco Unified Communications applications and devices. If more sites are going to be 

deployed, it is best to capture common deployment settings in templates with keywords for devices or site 

names. It is usually better to make smaller templates of common settings and later nest them to create a 

larger template to describe a specific site. Some large companies have rolled out many sites by creating 

templates for common areas, such as manufacturing buildings, sales offices, and retail stores. These sites 

can be added to templates that are built for different physical regions or countries to make sites uniformly 

configured based on function while customized by state or country. 

When rolling out new sites, it is often required to add many subscribers and their services all at once. If 

this is the case, batches can be created with lists of user IDs, phone types, and services. These batches 

can be loaded into the order management system in Cisco Prime Collaboration Provisioning to be 

executed immediately or at a future date to bulk-create users and user services in a new site. This 

functionality is sometimes used to bulk-migrate subscribers from a legacy PBX into a Cisco voice-over-IP 

(VoIP) network. 

Summary: The tools are infrastructure templates and the batch order functions. 

Cisco Prime Collaboration Provisioning can have a single domain for all subscribers or multiple domains 

with subscribers. In order to delegate day 2 tasks to different regional administration groups, subscribers 

for each group can be put in different domains. With this configuration, administration for a specific 

subscriber group can be delegated to a specific regional administrator or regional administration group. A 

regional administrator assigned to manage subscribers in one domain will not be able to make changes to 

subscribers in another domain. 

When a day 2 administrator is created in the provisioning system, that person can be assigned to multiple 

domains. 

Summary: The deployment architecture needed is multidomain. Tools required are the order manager 

GUI and possibly the multidomain administration feature. 

In some cases companies have had turnover in IT staff, causing many different individuals to configure 

Communications Manager and resulting in inconsistent provisioning. Another case is when multiple 

companies merge and want to bring together two or more Cisco Unified Communications networks, each 

configured differently. Rather than manually sorting out the configurations server by server, templates can 

be used to create uniform configurations. This is similar to rolling out new sites. The templates can be 

pushed out to all Communications Managers, making the configurations consistent. 

Summary: Nested templates with keyword replacement are used to produce consistent, repeatable 

configurations across clusters.