Cisco Cisco IP Contact Center Release 4.6.1

Click Retrieve. This displays a list of the retrieved network trunk groups.

In the tree list box, select the network trunk group, trunk group, or trunk whose records you
want to delete.

Note: If you select a network trunk group, the records for all trunk groups and trunks associated
with it will also be deleted. If you select a trunk, only its records will be deleted.

Click Delete.

This places a Marked for Deletion icon

Figure 33: Marked for deletion icon

next to the selected item in the tree list box. This also toggles the Delete button to Undelete.

To undelete an item marked for deletion, select it in the tree list box and click Undelete.

Click Save.

This deletes from the database the item marked for deletion and removes it from the tree list
box. Once you do this, you cannot undelete the deleted item.

How to Define Multiple Trunks

You can quickly define multiple trunks of the same type for a specific trunk group by using the
Multiple button in the Network Trunk Group Explorer window.

From within the Network Trunk Group Explorer, select the trunk group to which you want
to add trunks. This enables the Multiple button.

Note: You must have an existing trunk from the peripheral defined before you click Multiple.

Click Multiple. The Multiple Trunk Creation dialog appears.

Figure 34: Multiple Trunk Creation Dialog

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)