Cisco Cisco E-Mail Manager Unity Integration Option Installationsanleitung
Appendix B Troubleshooting Tips
Graphical Reports and the Job Scheduler: Incorrect display and improper function
B-4
Cisco ICM Software WebView Installation Guide
OL-0730-04
Graphical Reports and the Job Scheduler:
Incorrect display and improper function
Incorrect display and improper function
Problem:
Incorrect display of graphical reports and/or the Job Scheduler does not function
properly.
properly.
Explanation:
To view graphical reports and use the Job Scheduler in a Microsoft Internet
Explorer browser, all ActiveX Controls and plug-ins must be enabled in the
browser's Security Settings.
Explorer browser, all ActiveX Controls and plug-ins must be enabled in the
browser's Security Settings.
Solution:
If graphical reports are displaying incorrectly or the Job Scheduler is not
functioning correctly, you should check the Security settings and modify them if
necessary. The following directions apply to Microsoft Internet Explorer 5.5 SP2.
functioning correctly, you should check the Security settings and modify them if
necessary. The following directions apply to Microsoft Internet Explorer 5.5 SP2.
To ensure that the Microsoft Internet Explorer Security settings are set correctly
Step 1
Click Tools> Internet Options in the browser's menu. The Internet Options
window opens.
window opens.
Step 2
Click the Security tab.
Step 3
Click Local Intranet.
Step 4
Click Custom Level in the Security level for this zone section. The Security
Settings window opens.
Settings window opens.
Step 5
In the Activex Controls and Plug-ins section, ensure that the Enable radio button
is selected for the following options:
is selected for the following options:
•
Download signed ActiveX Controls.
•
Initialize and script ActiveX Controls not marked as safe.
•
Run ActiveX Controls and Plug-ins.
•
Script ActiveX Controls marked safe for scripting.