Cisco Cisco Unified Contact Center Enterprise 9.0(2) Wartungshandbuch
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Peripheral
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PG
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Physical Interface Controller
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Routing Client
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Service
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Service array
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Skill group
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Skill targets
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Translation route
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Application Path
The ID Finder tool helps you easily search for the IDs for particular Unified ICM components.
You can identify the component ID, record type, and the name of the component from the search
results by entering an ID or range of IDs.
You can identify the component ID, record type, and the name of the component from the search
results by entering an ID or range of IDs.
Most of the Unified ICM configuration tools do not show component IDs in the user interface;
you need to look for the component IDs while setup or during configuration.
you need to look for the component IDs while setup or during configuration.
Also, for Unified SCCE the ID Finder tool can be used for identifying the component IDs.
The user interface of this tool is shown in the following figure.
Figure 21: The ICM ID Finder Tool
Using the ID Finder Tool
The ID Finder tool is used mainly in the following three cases:
Administration Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted Release 8.x
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Chapter 5: General Administration
ID Finder Tool