Cisco Cisco IPCC Web Option Betriebsanweisung

To access the Product Alert Tool, you must be a registered Cisco.com user. 

Registered users can access the tool at this URL:

To register as a Cisco.com user, go to this URL:

Cisco Technical Support provides 24-hour-a-day award-winning technical 

assistance. The Cisco Support website on Cisco.com features extensive online 

support resources. In addition, if you have a valid Cisco service contract, 

Cisco Technical Assistance Center (TAC) engineers provide telephone support. If 

you do not have a valid Cisco service contract, contact your reseller.

The Cisco Support website provides online documents and tools for troubleshooting 

and resolving technical issues with Cisco products and technologies. The website is 

available 24 hours a day at this URL:

Access to all tools on the Cisco Support website requires a Cisco.com user ID and 

password. If you have a valid service contract but do not have a user ID or 

password, you can register at this URL:

Before you submit a request for service online or by phone, use the Cisco Product 

Identification Tool to locate your product serial number. You can access this tool 

from the Cisco Support website by clicking the Get Tools & Resources link, 

clicking the All Tools (A-Z) tab, and then choosing Cisco Product Identification 

Tool from the alphabetical list. This tool offers three search options: by product ID 

or model name; by tree view; or, for certain products, by copying and pasting show 

command output. Search results show an illustration of your product with the serial 

number label location highlighted. Locate the serial number label on your product 

and record the information before placing a service call.

 

 

If you suspect that the browser is not refreshing a web page, force the browser to 

update the web page by holding down the Ctrl key while pressing F5. 

 

To find technical information, narrow your search to look in technical 

documentation, not the entire Cisco.com website. After using the Search box on the 

Cisco.com home page, click the Advanced Search link next to the Search box on 

the resulting page and then click the Technical Support & Documentation radio 

button.