Cisco Cisco IPCC Web Option Technische Referenzen
18
Overview
18
ITEM > cls aha (code to enable feature)
>**** (to save and exit)
>**** (to save and exit)
Note:
Meridian Option11C switch with Release 25.40B is no longer supported
with Unified ICM. For the latest and updated information on Unified
ICM-ACD supportability, refer Cisco Unified ICM Supported Switches
(ACDs) at:
with Unified ICM. For the latest and updated information on Unified
ICM-ACD supportability, refer Cisco Unified ICM Supported Switches
(ACDs) at:
139B
Enabling Swap Feature on Unified ICM
The Swap feature can be enabled with the help of Config REGISTRY Key
called NortelSwapPatchInstalled. This key is created when the patch is
installed. Set the value of this registry key to 1 before starting the PG.
called NortelSwapPatchInstalled. This key is created when the patch is
installed. Set the value of this registry key to 1 before starting the PG.
If there are multiple instances of Aura Contact Center PG in the same box,
the registry NortelSwapPatchInstalled needs to be set it to 1 for all the PG
instances. This allows the CTIOS server to enable the alternate button on
the client desktop.
the registry NortelSwapPatchInstalled needs to be set it to 1 for all the PG
instances. This allows the CTIOS server to enable the alternate button on
the client desktop.