Cisco Cisco E-Mail Manager Unity Integration Option Technische Referenzen
Peripheral Configuration
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In the Agent Distribution tab, ensure that the Enable agent reporting, check
box is checked, as shown in the
box is checked, as shown in the
Figure 20
.
Figure 20: Enable agent reporting
If you do not select them together, the CEDs will not be populated on the
agent desktop. These settings apply only to the Avaya PG with the CMS mode
enabled.
agent desktop. These settings apply only to the Avaya PG with the CMS mode
enabled.