Cisco Cisco IPCC Web Option Technische Referenzen
44
ACD
Configuration
Simplex PG configuration: Both CMSs should use the PG’s IP address
for connection. But only one CMS can connect to the PG at any given
time. Also, be sure when running Web Setup tool that the CMS Hostname
field in the AvayaPIM Configuration pop-up menu is blank. This allows
the PIM to accept a connection from any one CMS server. If one CMS
server goes down, the other should initiate a connection to the PIM.
for connection. But only one CMS can connect to the PG at any given
time. Also, be sure when running Web Setup tool that the CMS Hostname
field in the AvayaPIM Configuration pop-up menu is blank. This allows
the PIM to accept a connection from any one CMS server. If one CMS
server goes down, the other should initiate a connection to the PIM.
Note:
The HA CMS server going down will lead to CMS Data Feed
failure; this will result in a brief outage on a simplex PG.
failure; this will result in a brief outage on a simplex PG.