Cisco Cisco Administrative Workstation Installationsanleitung

VoIP Monitor Subsystem on Unified CCX in partial service

The VoIP Monitor Subsystem remains in partial service, even after restarting the CRS Engine
and rebooting the machine.

None.

The IPCC Express Gateway PG is installed on the CRS Server. As part of the installation process,
the CRS Server is added to Unified ICME’s Active Directory Domain. This means that the host
name changes—as the domain name becomes part of the host name—and VoIP becomes partial
service. For more information, see the Cisco Desktop Administrator User’s Guide, Release
6.1(1).

Complete the following steps:

1. In Cisco Desktop Administrator’s VoIP Monitor window, click Remove VoIP,

Recording/Playback Server on the toolbar.

The Remove VoIP/Recording & Playback Server dialog box appears.

2. In the VoIP Monitor Servers drop-down list, select the service you want to remove from

Directory Services.

3. Click Remove. The selected service is removed from Directory Services and unregistered

from the LRM service.

4. Click Close.

Cisco IPCC Gateway Deployment Guide for Unified ICME, Unified CCE, and Unified CCX, Enterprise Releases 7.2(1) and Express Release 5.0(1)