Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Installationsanleitung

Installation phase

Restore phase

This document provides the necessary instructions and related information for 
upgrading all compatible releases (including SR and ES releases) of CRS 5.x and 
Unified CCX 7.x to Unified CCX, Release 8.0(1).

To view or verify the compatibility information for your server, see the Software 
and Hardware Compatibility Guide for Cisco Unified CCX and Cisco Unified IP 
IVR available here:

If you are running other releases of CRS, such as 4.0(5) or 4.5, you should 
upgrade your system to CRS 5.0(2) or Unified CCX 7.0(1), and then use this 
document to directly upgrade to Unified CCX, Release 8.0(1). 
For more information on how to upgrade to Unified CCX 7.0(1), see the 

 and 

For other releases, refer to the white paper available here:

This guide is intended for Cisco Unified Communications system administrators. 
You must have the network and telephony knowledge that is required to install, 
upgrade, and set up the Unified CCX software. You must also be familiar with the 
Cisco Unified Communications Manager (Unified CM) or Cisco Unified 
Communications Manager Express (Unified CME) configurations at your site.

For additional installation-related information, see the following documents: