Cisco Cisco Agent Desktop 9.0 Betriebsanweisung
Cisco Supervisor Desktop User Guide
46
March 25, 2013
NOTE: Although a CAD-BE agent can send you a high-priority chat
message using a task button, you cannot send a chat message back
to that agent. CAD-BE agents do not have regular chat capability.
message using a task button, you cannot send a chat message back
to that agent. CAD-BE agents do not have regular chat capability.