Cisco Cisco IP Contact Center Release 4.6.1 Technische Referenzen
Central database only.
This table applies to Rockwell Galaxy ACDs only. Each row provides information about a trunk
information group configured on a Galaxy ACD.
information group configured on a Galaxy ACD.
Related table
(via PeripheralID)
(via TrunkID)
Table 104: Indexes for Galaxy_Trunk_IGroup Table
index_keys
index_description
index_name
RecoveryKey
nonclustered, unique, unique key
located on PRIMARY
located on PRIMARY
XAK1Galaxy_Galaxy_Trunk_IGroup
DateTime, PeripheralID, IGroupID,
TimeZone
TimeZone
nonclustered, unique, primary key
located on PRIMARY
located on PRIMARY
XPKGalaxy_Galaxy_Trunk_IGroup
Fields in Galaxy_Trunk_IGroup Table:
Keys and Null
Option:
Option:
Data Type:
Description:
Field Name:
NOT NULL
DBINT
Total time, in seconds, that all trunks in the I-group were busy.
AllTrunksBusyTime
NOT NULL
DBSMALLINT
Number of external calls on this trunk group that were lost before
being answered.
being answered.
CallsAbandoned
NOT NULL
DBSMALLINT
Number of external calls on this trunk group that were answered.
CallsHandled
NOT NULL
DBSMALLINT
Number of external calls that exceed a specified system threshold
before being answered or abandoned.
before being answered or abandoned.
CallsHeld
PK NOT NULL
DBDATETIME
The Central Controller date and time at the beginning of the
reporting interval.
reporting interval.
DateTime
NOT NULL
DBTINYINT
The Galaxy identifier of the gate to which the I-group is assigned.
GateAssignment
NOT NULL
DBTINYINT
Indicates whether all trunks in the I-group remained assigned to
the gate for the entire reporting interval.
the gate for the entire reporting interval.
GateValid
PK NOT NULL
DBSMALLINT
The Galaxy identifier for the trunk I-group.
IGroupID
NOT NULL
DBSMALLINT
Number of overflow/diversion-in calls accepted on tie-lines in this
group, but lost before being answered.
group, but lost before being answered.
InODCallsAbandoned
NOT NULL
DBSMALLINT
Number of overflow/diversion-in calls hadnled on tie-lines in this
group.
group.
InODCallsHandled
Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)
206
Chapter 2: All Tables
Galaxy_Trunk_IGroup Table