Cisco Cisco Agent Desktop 9.0 Installationsanleitung

5. Select the BIPPA user name from the search results and then click Add 

Selected.

The window closes and the CallManager user is added to the Standard CTI 
Enabled group.

It is recommended that you bypass the default URL Authentication parameter to 
maximize system performance. This prevents the CallManager from polling all devices 
in the system to authenticate a specific device every time that device pushes 
information to the CallManager.

1. From the System menu, choose Enterprise Parameters.

The Enterprise Parameters Configuration window appears.

2. Locate the URL Authentication parameter. 

3. Change the default value to the following:

http://Tomcat webserver IP address:8088/ipphone/
jsp/sciphonexml/IPAgentAuthenticate.jsp

Note: This URL is case sensitive.

4. Click Update.

5. Enter * * # * * on all IP Phone Agent phone number pads to reset them.