Cisco Cisco Agent Desktop 9.0 Betriebsanweisung

Creating Actions

January 16, 2013

135

Editing an Action

1. In the Work Flow window, select the appropriate event, and then select the 

action you want to edit from the Actions pane. 

2. Click Edit. The edit dialog box for that action appears.

3. Make your changes, and then click OK. The action is now changed.

Deleting an Action

To permanently delete an action, you must first delete it from any event it is 
associated with, and then delete the action itself. 

1. In the Work Flow window, select an event.

2. If the action you want to delete is associated with the event, select the action 

in the Action pane, then click Delete to remove the action from the event. 

3. Repeat steps 1 and 2 for all of the other events. The action is now removed 

from all events.

4. Under the Actions pane, click Add. The Select Actions window appears.

5. Choose the appropriate tab, and then select the action you want to delete.

6. Click Delete. The action is deleted.

7. Click Cancel. The Select Action window closes, returning you to the Work Flow 

window.

Importing and Exporting Actions

You can export actions associated with a specific work flow group and import them to 
other work flow groups. The actions are exported to any location you choose, locally or 
on a network drive. 

NOTE:  If you export actions to the default location on your PC, which 
is C:\Program Files\Cisco\Desktop\config\Action, the actions will be 
lost if a client desktop is reinstalled. To avoid this issue, export 
actions to a folder that is not in the CAD installation directory (which is 
C:\Program Files\Cisco\Desktop).

The actions you export can be imported by other instances of Desktop Administrator, 
belonging to your system or any other system, as long as those instances are the 
same version of Desktop Administrator and can access the file storage folder.