Cisco Cisco Computer Telephony Integration Option 8.5 Entwickleranleitung

AgentInstrument 
(optional)

The agent’s ACD instrument 
number.

STRING

64

DialedNumber 
(optional)

The number to be dialed to 
effect a single step transfer of 
the active call. Either a 
HeldConnectionDeviceID or 
DialedNumber is required.

STRING

40

UserToUserInfo 
(optional)

The ISDN user-to-user 
information.

UNSPEC

131

CallVariable1 (optional) Call-related variable data. 

STRING

40

…

…

…

…

CallVariable10 
(optional)

Call-related variable data. 

STRING

40

CallWrapupData 
(optional)

Call-related wrapup data. 

STRING

40

NamedVariable 
(optional)

Call-related variable data that 
has a variable name defined in 
the ICM database. There may be 
an arbitrary number of Named 
Variable and NamedArray fields 
in the message, subject to a 
combined total limit of 2000 
bytes. See 

 for the 

format of this field.

NAMED 
VAR

251

NamedArray (optional)

Call-related variable data that 
has an array variable name 
defined in the ICM database. 
There may be an arbitrary 
number of Named Variable and 
NamedArray fields in the 
message, subject to a combined 
total limit of 2000 bytes. See 

 for the format of this 

field.

NAMED 
ARRAY

252

FacilityCode (optional)

A trunk access code, split 
extension, or other data needed 
to access the chosen facility.

STRING

40

AuthorizationCode 
(optional)

An authorization code needed to 
access the resources required to 
initiate the call.

STRING

40

AccountCode (optional) A cost-accounting or client 

number that the peripheral uses 
for charge-back purposes.

STRING

40

Maximum message size (including header):

3511