Cisco Cisco E-Mail Manager Unity Integration Option Technische Referenzen
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Unified ICM Configuration
The Agent processing group number in the peripheral number
field. This is limited to 7 full decimal digits. In the case where the
processing group is more than 7 digits, this should be a unique
number no longer than 7 digits.
processing group is more than 7 digits, this should be a unique
number no longer than 7 digits.
The name of the Skill Group in the peripheral name field
Optionally the user may enter a description in the description field
All other fields should be left at their default values
In the case where the processing group number is more than 7
Optionally the user may enter a description in the description field
All other fields should be left at their default values
In the case where the processing group number is more than 7
digits, the actual processing group number should be placed in the
Extension field
Extension field
Figure 4: Example Unified ICM Skill Group Configuration for
the 4400