Cisco Cisco E-Mail Manager Unity Integration Option Technische Referenzen
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Network_Event_Detail Table
Network_Event_Detail Table
Provides carrier network events associated with calls processed by a Network Applications Manager
(NAM). The data in this table includes events related to all call legs that happen under the control of the
NIC. This includes the incoming call leg, any temporary call legs (IVR sessions under NIC control), and
all outgoing call legs.
(NAM). The data in this table includes events related to all call legs that happen under the control of the
NIC. This includes the incoming call leg, any temporary call legs (IVR sessions under NIC control), and
all outgoing call legs.
Table 2-216 Network_Event_Detail Table Constraints
Constraint
Field Name(s)
AK-1
RecoveryKey
IE-1
DateTime
Table 2-217 Network_Event_Detail Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
CallLegID
The LegID identifies the calling party the event
pertains to. LegIDs are typically numbered
starting with 1 (for example: LegID1 = Calling
Party) and incremented for the next party (agents
are typically LegID2).
pertains to. LegIDs are typically numbered
starting with 1 (for example: LegID1 = Calling
Party) and incremented for the next party (agents
are typically LegID2).
DBSMALLINT
NOT NULL
DateTime
Timestamp of receipt of event at the NIC (in
UTC).
UTC).
DBDATETIME
IE-1
NOT NULL
Duration
The duration is written for
DISCONNECT/UNKNOWN events. Unless an
error occurs, the Disconnect even will be written
with the duration. If the call ends for a reason
other than Disconnect event (e.g. - network aborts
call), an Unknown event will be written with the
duration.
DISCONNECT/UNKNOWN events. Unless an
error occurs, the Disconnect even will be written
with the duration. If the call ends for a reason
other than Disconnect event (e.g. - network aborts
call), an Unknown event will be written with the
duration.
DBINT
NULL
Event
Valid values are:
1 = RouteSelectFailure
2 = CallPartyBusy
3 = NoAnswer
4 = Answer
5 = Abandon
6 = Disconnect
7 = Unknown
1 = RouteSelectFailure
2 = CallPartyBusy
3 = NoAnswer
4 = Answer
5 = Abandon
6 = Disconnect
7 = Unknown
DBSMALLINT
NULL
RecoveryDay
Currently not used, set to zero (0).
DBINT
NOT NULL
RecoveryKey
A unique ID assigned to each record and used
internally by the ICM/IPCC Enterprise software to
track the record.
internally by the ICM/IPCC Enterprise software to
track the record.
DBFLT8
AK-1
NOT NULL