Cisco Cisco IP Contact Center Release 4.6.1 Informationshandbuch
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Incorporate video into meetings
Cimpress connects team members around the
world, whether chatting one on one or celebrating
announcements companywide in real time. Being
able to see and engage with each other helps team
members build trusting relationships.
world, whether chatting one on one or celebrating
announcements companywide in real time. Being
able to see and engage with each other helps team
members build trusting relationships.
With the Cisco DX Series for the desktop, team members enjoy a no compromise
collaboration experience. The DX offers crisp high-definition (HD) video and audio
in a single device that can also replace the IP Phone. With fully touch-based
navigations the DX features an easy to use touch screen. The affordability of the
new endpoints such as the DX has also helped support Cimpress’s expansion of
HD video systems within the company.
collaboration experience. The DX offers crisp high-definition (HD) video and audio
in a single device that can also replace the IP Phone. With fully touch-based
navigations the DX features an easy to use touch screen. The affordability of the
new endpoints such as the DX has also helped support Cimpress’s expansion of
HD video systems within the company.
“At my previous companies, video was always cumbersome and complicated,”
says Moran. “Cisco taught me how easy the video experience can be. It’s simple
and people get it, which is part of the reason why video is the norm here.”
says Moran. “Cisco taught me how easy the video experience can be. It’s simple
and people get it, which is part of the reason why video is the norm here.”
Create flexible work areas and office space
“We have a few video terminals on all day to connect with remote team
members or support staff,” says Parece. “You can walk up to a desk and
instantly chat with someone working miles away.” With flexibility to work
anywhere, Cimpress increases team member satisfaction and retention.
members or support staff,” says Parece. “You can walk up to a desk and
instantly chat with someone working miles away.” With flexibility to work
anywhere, Cimpress increases team member satisfaction and retention.
Support branch offices
Cimpress is growing quickly with several mergers every year. Cimpress
welcomes these new acquisitions with Cisco video endpoints that are easy
to set up—just plug in and go. While mergers can be a stressful, the life-like
virtual connection helps newly acquired companies immediately feel part of
the Cimpress family.
welcomes these new acquisitions with Cisco video endpoints that are easy
to set up—just plug in and go. While mergers can be a stressful, the life-like
virtual connection helps newly acquired companies immediately feel part of
the Cimpress family.
VIDEO
CONNECT
2000
USERS
DAILY
PRODUCTIVITY
• Expanded video system beyond conference
rooms to team member desktops and mobile
devices
devices
• Connect with newly acquired team members
quickly through video
Solutions
“With our distributed workforce, video has been a vital and natural way
to keep people connected and productive,” says Jay Moran, vice president
of Technical Operations. “We evaluated utilization of our 250 collaboration
endpoints and quickly saw that we needed to expand to meet demand.”
to keep people connected and productive,” says Jay Moran, vice president
of Technical Operations. “We evaluated utilization of our 250 collaboration
endpoints and quickly saw that we needed to expand to meet demand.”