Cisco Cisco Agent Desktop 9.0 Betriebsanweisung
Logging in Using Agent Desktop
September 2011
15
NOTE: It is intended that you use IP Communicator when running
Agent Desktop behind a VPN, not a hard IP phone.
Agent Desktop behind a VPN, not a hard IP phone.
The VPN connection must be established before starting Agent Desktop. If the VPN
connection is lost during a session, you must restart Agent Desktop after the
connection is reestablished.
connection is lost during a session, you must restart Agent Desktop after the
connection is reestablished.
If Agent Desktop can log into all services except the Chat service, you must restart
Agent Desktop after the Chat service comes back online.
Agent Desktop after the Chat service comes back online.
It has been verified that Cisco VPN 3000 Concentrator and Cisco VPN Client work
properly with CAD 7.5, and are supported for access. VPN solutions from other
vendors may work correctly, but since they have not been formally verified, they are
not supported. If you want an alternative solution to be verified, please contact your
Cisco distributor.
properly with CAD 7.5, and are supported for access. VPN solutions from other
vendors may work correctly, but since they have not been formally verified, they are
not supported. If you want an alternative solution to be verified, please contact your
Cisco distributor.