Cisco Cisco Web Security Appliance S670

Problem-and-Solution. A problem-and-solution article addresses a particular error or issue that 
you might encounter when using a Cisco IronPort product. For example, a problem-and-solution 
article might explain what to do if a specific error message is displayed when you upgrade to a new 
version of the product.

Reference. Reference articles typically provide lists of information, such as the error codes 
associated with a particular piece of hardware.

Troubleshooting. Troubleshooting articles explain how to analyze and resolve common issues 
related to Cisco IronPort products. For example, a troubleshooting article might provide steps to 
follow if you are having problems with DNS.

Cisco Support Community is an online forum for Cisco customers, partners, and employees. It provides 
a place to discuss general web security issues as well as technical information about specific Cisco 
products. You can post topics to the forum to ask questions and share information with other Cisco and 
Cisco IronPort users. 

Access the Cisco Support Community at the following URL:

For web security and associated management: 

Use the following methods to obtain support:

U.S.: 1 (408) 526-7209 or Toll-free 1 (800) 553-2447 

International: 

Support Site: 

If you purchased support through a reseller or another supplier, please contact that supplier directly with 
your product support issues.

This document is to be used in conjunction with the documents listed in the 

 section.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of 
Cisco trademarks, go to this URL: 

. Third-party trademarks mentioned are the property of their respective owners. The 

use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any 
examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes only. 
Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

© 2013 Cisco Systems, Inc. All rights reserved.

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