Brother RJ-2030 Anleitung Für Quick Setup

Seite von 8
Troubleshooting
Symptom
Possible Solutions
Your printer cannot 
connect to the host device 
using Wi-Fi or Bluetooth.
Move your printer within about 3.3 feet (one 
meter) of the mobile device when you 
configure the Wi-Fi network settings.
Move your printer to an obstruction-free area.
If a wireless computer, Bluetooth-equipped 
device, microwave oven, digital cordless 
phone, or other device is near your printer or 
the wireless access point/router, move the 
device away from your printer or wireless 
access point/router.
Your printer cannot print 
using Wi-Fi or Bluetooth.
Your printer does not feed 
paper.
Is there dirt or lint on the roller preventing it 
from rolling freely? 
Clean the roller. (See Maintenance.)
Check that the ejection path of the paper is 
not blocked.
Check that the media roll is set correctly by 
removing the media roll and reinstalling. 
Ensure that the media roll compartment cover 
is closed correctly.
Your printer feeds paper 
continuously.
Open the media roll compartment cover.
Press the   (Power) button to cancel the 
print job.
Turn your printer off.
Does not stop in between 
labels.
Check that you entered the media information 
correctly. You can set the media information 
using Paper Size Setup in the Printer Setting 
Tool.
Check that the sensor is not dirty. If the 
sensor is dirty, wipe it with a dry cotton swab.
Check that there are no items blocking the 
sensor.
Your printer is not 
connected correctly to the 
network.
Check the WLAN icon on the LCD.
: The network is connected 
correctly.
: Your printer is searching for the 
network.
No icon
: The wireless network settings 
are disabled.
1
Media sensor
1
1
Symptom
Possible Solutions
Print head, motor, or 
battery is too hot.
The thermal head, motor, or battery is too hot.
Head: 
If the thermal head becomes too hot, the 
thermal head may produce imaging on the 
paper in areas not intended to be printed. 
This condition is normal when printing 
documents with a great deal of “black” 
content. 
Your printer will stop and resume printing 
after the print head has cooled down. 
To avoid or delay the onset of this condition, 
print using a lighter density setting, reduce 
the amount of black space being printed (for 
example, remove background shading and 
colors in graphs and presentation 
documents), and make sure that your printer 
has adequate ventilation and is not located 
in an enclosed space.
Motor or battery: 
Do not use your printer continuously. If your 
printer is used continuously, the motor or 
battery will become too hot. In this case, your 
printer will stop and resume printing after the 
motor or battery has cooled down.
Printer is in boot mode
If you remove the Li-ion battery from your 
printer while the firmware is being updated, 
your printer will restart in boot mode.
NOTE
This condition may occur more often when 
your printer is used at high altitude (more 
than about 10,000 feet) due to a lower air 
density available to cool your printer.